Return Policy

 

  • You must call Customer Service at +27 31 3047137, Monday-Friday, 8am-4.30pm for a return authorisation number (RA#).
  • You will pay all return shipping expenses.
  • Items must be returned within 30 days of receiving your RA#.
  • Fitness Warehouse SA is CPA compliant so you may elect to return goods subject to all terms and conditions as laid out by the CPA from time to time.
  • Printed Circuit Boards are sold "voetstoets" and may never be returned. Please do not purchase this item if you do not accept the "voetstoets" policy.
  • No goods will be accepted if removed from the original packaging.  Must be in "sold as new" condition.
  • Overlays cannot be returned if the peel-off backing has been removed. Must be in "sold as new" condition.
  • Items must be returned in "sold as new" condition.  Items that are not in "sold as new" condition will not receive credit.
  • When items are received and determined to be in "sold as new" condition, you will receive credit for the item minus the restocking fee.
  • All unauthorised returns will be subject to a 15% processing fee in addition to the restocking fee.
  • No returns on special order items
  • No returns on non-warranty items